How to Use Short-Form Content to Reach New Customers

Short-form content is dominating social media. If you’ve spent any time scrolling through TikTok, Instagram Reels, or YouTube Shorts, you already know—quick, engaging videos are what people love to watch. And thanks to TikTok’s “For You Page” (FYP), we’ve entered a new era of social media where content is served based on interests, not just the creators people follow. This is a massive opportunity for businesses looking to reach new customers.

1. Why Short-Form Video Works

Short-form content (typically under 60 seconds) is designed to be fast, engaging, and easy to consume. It’s also highly shareable, meaning a well-crafted video can spread far beyond your immediate audience. The best part? You don’t need a massive following—if your content is interesting, the algorithm will put it in front of the right people.

2. The Evolution of Short-Form Content Across Platforms

Short-form video started gaining major traction with TikTok, but it wasn’t the first platform to embrace quick, engaging clips. Vine, which launched in 2013, pioneered the short-form video concept with its 6-second looping videos. While Vine eventually shut down, TikTok picked up where it left off, refining the concept and introducing a highly effective interest-based algorithm that made videos go viral at an unprecedented rate.

Seeing TikTok’s success, other social media platforms quickly adapted:

  • Instagram Reels launched in 2020, bringing short-form video to Instagram in an effort to keep users engaged.

  • YouTube Shorts followed in 2021, allowing creators to upload quick, vertical videos to compete in the short-form space.

  • Facebook Reels became a major focus for Meta, integrating short-form video content directly into the Facebook platform.

  • Even Snapchat and Twitter (now X) experimented with short video content to keep up with the changing landscape.

This shift changed social media drastically. Instead of favoring chronological feeds or solely focusing on follower-based content, platforms began prioritizing algorithm-driven discovery. The more engaging your content, the more the algorithm pushes it to new audiences—giving businesses a chance to reach thousands (or even millions) of potential customers organically.

3. Any Business Can Benefit from Short-Form Content

You don’t have to be an influencer to leverage short-form video. Whether you’re a lawyer, a pizza shop owner, or a local insurance agent, there’s a way to make short-form content work for you. The key is understanding what kind of content fits your business best.

4. Low Production, High Impact

One of the best things about short-form video is that it doesn’t have to be high-budget to be effective. Some of the best-performing videos are filmed with just a smartphone in a casual setting. Quick tips, behind-the-scenes clips, customer testimonials, or even a simple “day in the life” video can be enough to engage potential customers.

5. Educational vs. Entertainment Content

Most short-form videos fall into one of two categories:

  • Educational Content – Informative, helpful, and value-driven content that teaches something useful. Great for businesses like law firms, financial advisors, or consultants.

  • Entertainment Content – Engaging, fun, and designed to capture attention. Ideal for restaurants, retail stores, or creative businesses.

While both types can be useful, the right choice depends on your industry. A lawyer might find success explaining legal terms in simple language, while a restaurant could showcase delicious food through eye-catching, fast-paced clips.

6. The Power of Algorithm-Driven Content

One of the biggest reasons short-form content has become so dominant is the shift toward algorithm-driven discovery. Unlike the early days of social media, where content was mostly seen by followers, today’s platforms use advanced algorithms to push engaging content to the right people—regardless of whether they follow your page or not.

This means that even small businesses have the potential to go viral and reach new customers without spending a dime on advertising. The key is to create content that keeps viewers watching, engaging, and sharing.

7. Stuck on Content Ideas? We Can Help.

If you’re not sure where to start or need help creating content that actually works, we’d love to help. Short-form video is one of the best ways to grow your business in today’s digital landscape, and we specialize in making content that connects with your audience.

Reach out today, and let’s get started!

Related Blogs

Digital Marketing News
Aaron Margrabe

Canva Create 2025: Where are the widegets?

Canva just wrapped their Create 2025 keynote, and wow — this wasn’t just a product update, it was a full-on reimagination of what digital creation can be. For designers, marketers,

Read More »

Aaron Margrabe

Owner of Split Screen Media

Aaron is the Owner and founder of Split Screen Media. Aaron is passionate about content and social media marketing, as well as achieving the goals and dreams of his clients!

Aaron's Blogs

Want to chat?